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Bilingual Spanish Personal Banker Associate

2 months ago

Aurora, Illinois, United States Fifth Third Full time
Job Summary

Fifth Third Bank is seeking a highly motivated and customer-focused Bilingual Spanish Personal Banker Associate to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Develop and maintain relationships with existing and prospective customers to identify and meet their financial needs.
  • Utilize the consultative sales process to build a thorough customer profile and recommend appropriate banking solutions.
  • Work closely with business partners to provide timely and holistic financial solutions to customers.
  • Meet or exceed customer experience and individual/team production goals, enhancing year-over-year revenue growth.
  • Provide guidance to customer service representatives on sales and referral processes.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort with sales activities and advanced math functions.
  • Ability to represent Fifth Third Bank professionally in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of retail policies and procedures.
Working Conditions
  • Normal office environment with extended computer screen use.
  • Ability to travel within the affiliate for training and scheduling flexibility.

Fifth Third Bank is an equal opportunity employer and welcomes applications from diverse candidates.