Director of Resident Care and Service Coordination
4 weeks ago
**Job Summary**
The Director of Resident Care and Service Coordination is responsible for the overall health care management of the residence while overseeing the Residents' activities of daily living. This role requires a strong leader who can develop and maintain good working relationships with staff, residents, and their families.
Key Responsibilities:
- Develops and maintains good working relationships with staff, residents, and their families.
- Serves as the first line for mitigating concerns with meeting the resident's or family expectations.
- Develops and provides individualized care according to resident needs and plan of care.
- Assists with new employee selection and orientation.
- Communicates new programs, interventions, and new procedures with the staff.
- Maintains all resident records in full compliance with EOEA regulations.
- Oversees and conducts medication passes.
- Coordinates resident care with physicians, pharmacies, certified agencies, and all health care vendors.
- Ensures resident needs are met by coordination and monitoring measures utilizing restorative services, activities, and related support services allowing for respect and dignity of each resident.
Requirements:
- Associates degree or higher in a relevant field such as human service management, housing management, social work, or nursing. RN preferred.
- Massachusetts driver's license with a safe driving history.
- At least 5 years of experience in community health, human services, or assisted living.
- Excellent organizational, communication, and social skills.
- Ability to work in a team.
- The ability to develop and maintain facility census, with a strong understanding of assisted living, Medicaid, Medicare, SWH programs.
- Ability to deal tactfully with all residents, family members, visitors, government agencies/personnel, and the general public.
Working Conditions:
- Frequent bending for filing.
- Employee may be required to sit or stand stationary for a period of time while completing office functions, i.e., 20-30 minutes.
- Ability to lift up to 20-30 lbs., i.e., charts, books, paper, etc.
- Ability to sit at a desk for extended periods of time (encouraged to change position frequently).
- Able to tolerate walking throughout the facility on cement and carpeted floors.
- An annual physical exam and negative Mantoux test (or chest X-ray).
- Able to tolerate frequent stair climbing to freely and easily get to any of the facility levels.
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