Senior Account Manager, Account Services GSA/Civilian

1 month ago


IL United States SourceAmerica Full time
About the Role

We are seeking a highly skilled Senior Account Manager, Account Services GSA/Civilian to join our team at SourceAmerica. As a key member of our organization, you will be responsible for providing exceptional account management services to our clients, driving business growth, and ensuring stakeholder satisfaction.

Key Responsibilities
  • Oversee all assigned customer account activities, ensuring timely delivery of quality products and services.
  • Develop and expand existing opportunities, strengthening the AbilityOne program through preservation of existing contracts and product/service expansions.
  • Market the AbilityOne Program by supporting/conducting presentations/briefings to Procuring & Service Provider Activities and coordinate/participate in marketing events.
  • Exercise financial stewardship with company resources, ensuring effective budget oversight.
  • Provide SME support regarding AbilityOne Program, pricing, FAR, and relationship management, monitoring contract performance through frequent, meaningful engagement.
Requirements
  • Bachelor's Degree in a relevant field of study from an accredited institution, or equivalent experience.
  • 7 years of relevant work experience in federal contracting, federal billing, federal procurement process, federal supply schedule, customer support, account management, or similar.
  • Strong understanding of the technical requirements of our customers and ability to work closely with internal development teams to guide product pricing.
Preferred Qualifications
  • 10+ years of relevant work experience in federal contracts management.
  • Knowledge of SourceAmerica and the AbilityOne Program.
  • Experience in networking, negotiation, decision making, and problem-solving.
  • Excellent customer service skills and ability to relate strategy to operational plans.
What We Offer

We offer a comprehensive employee benefits package, including paid holidays, vacation time, sick leave, medical, dental, and vision insurance, a solid retirement plan, and more. Our organization offers a hybrid work model, allowing employees to work in our office two to three days per week and work from home the balance of the workweek, as well as a fully remote work model, depending on the job requirements and one's proximity to one of our offices in Atlanta, Chicago, Dallas, or the Washington, DC-area.



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