Personal Banker I

6 days ago


Fremont, United States Civista Bank Full time
Job Title: Personal Banker I

Civista Bank is seeking a highly motivated and customer-focused Personal Banker I to join our retail banking team. As a Personal Banker I, you will be responsible for building and maintaining strong relationships with customers, providing exceptional service, and utilizing a consultative sales process to proactively offer solutions to meet their financial needs.

Key Responsibilities:
  • Engage with customers daily to build trust and rapport, processing transactions, assessing needs, and recommending products and services.
  • Develop a comprehensive knowledge of banking products and services to effectively meet customer needs, including opening new accounts, performing maintenance, and meeting cross-sell goals.
  • Stay up-to-date with industry trends and regulatory requirements to ensure compliance and provide expert advice to customers.
  • Ensure operational tasks are completed efficiently and accurately, maintaining cash levels and outages within established guidelines.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
Requirements:
  • 2-3 years of previous teller experience required.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment with frequent interruptions.
  • High School diploma or equivalent required.
  • Above-average knowledge of technology and willingness to adapt to new software technologies.

Civista Bank is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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