Luxury Spa Customer Service Representative
2 days ago
We are seeking a skilled Luxury Spa Customer Service Representative to join our team at Red Arrays Light Therapy Spa in EHR Services. This part-time role offers flexible scheduling, making it an ideal opportunity to contribute to our groundbreaking new venture while fitting seamlessly into your schedule.
About the Role
You will be the initial point of contact for clients, creating a welcoming and warm atmosphere that sets the tone for their spa experience.
Manage appointments, address client inquiries, and ensure smooth daily operations with exceptional service skills.
Process client check-ins and check-outs, handle transactions, and accurately manage cash and credit card payments.
Maintain clear and professional communication with clients and staff in person and over the phone.
Perform light cleaning tasks to ensure the spa remains clean and organized, including tidying up workstations, replenishing supplies, and ensuring restrooms are well-maintained.
Stay informed about spa services, products, and promotions to communicate this information to clients and make appropriate recommendations effectively.
Assist spa staff to ensure a seamless operation and positive working environment.
Prior experience in a customer service role, preferably in a salon or spa environment, is highly desirable.
Excellent interpersonal and communication skills with a solid commitment to delivering exceptional customer service.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
A keen eye for detail and a commitment to maintaining a high standard of cleanliness and order.
Familiarity with salon management software and basic computer skills.
Ability to work collaboratively with a diverse team and contribute positively to the salon environment.
$45,000 - $55,000 per year (estimated salary range based on industry standards).
About Our CompanyWelcome to Red Arrays Light Therapy Spa - step into the vibrant world of red light therapy, where targeted wavelengths illuminate an array of health and wellness benefits. From revitalizing skin and promoting collagen production to alleviating pain and enhancing muscle recovery, the power of red and infrared light offers a holistic approach to promoting overall well-being.
Enjoy private rooms and an array of non-invasive red light therapies, with our "state-of-the-art" full-body red light beds, infrared saunas, Cocoon sauna pods, and more. From targeted red and blue light facial rejuvenation to full-body red light therapy, we can help tailor sessions to fit your individual wellness goals.
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