IT Director

Job Title: IT Director

Job Summary:

Pinnacle is seeking an experienced IT Director to lead our Core IT Support team. The successful candidate will be responsible for ensuring the stability, functionality, and effectiveness of our overall Core IT Support, Infrastructure, and Internal Applications.

Key Responsibilities:

• Manage and maintain Pinnacle's Servers, Storage, Switching, Routing, Firewalls, Security, and Cloud Technology
• Lead projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions
• Define Pinnacle's backup and recovery strategy
• Ensure team provides constant support to customers with the appropriate level of urgency when resolving issues to ensure 100% customer satisfaction
• Provide app specialist guidance on projects

Requirements:

• Minimum 10 years of IT progressive growth and experience working within an IT organization or team
• 5+ years' of IT leadership; managing a team and/or providing work direction and holding people accountable
• Familiar with Industry technology best practices (with a focus on reliability and technology)
• Proven ability to partner with and coach others, manage projects and change management activities, and support the implementation and evaluation of improvements resulting in real, positive, quantified impacts
• Proven ability to work as part of a high-functioning team in a fast-paced, dynamic environment while maintaining focus on priority activities
• Excellent written and verbal communication skills including the ability to drive cross-functional alignment and buy-in

Preferred Qualifications:

• Understanding and experience with Windows Server, LAN/WAN, Backup/Recovery, PowerShell, Azure, Storage 3Par/Nimble, and VMWare

Working Environment:

The successful candidate will be required to work in a fast-paced, dynamic environment with a focus on delivering high-quality results. The role will involve working closely with the IT team to ensure the stability, functionality, and effectiveness of our overall Core IT Support, Infrastructure, and Internal Applications.

Physical Requirements:

The successful candidate will be required to work in a standard office environment with occasional travel to other Pinnacle locations. The role will involve working at a computer for extended periods and may require occasional lifting of up to 30 pounds.

Visa Sponsorship:

Pinnacle participates in E-Verify, a federal government system used to verify employment authorization and social security number of each new employee. Pinnacle is an equal employment opportunity employer and does not discriminate based on race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, genetic information, or any other characteristic protected by applicable law.