Service Excellence Specialist

6 days ago


Locust Grove, Georgia, United States Domino's Pizza Full time

We are seeking a highly skilled Customer Service Representative to join our team at Domino's Pizza. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment.

Job Summary

In this role, you will be responsible for handling customer inquiries, resolving issues, and providing solutions to meet their needs. You will also work closely with our team to achieve customer satisfaction and ensure that every customer has a positive experience.

Main Responsibilities
  • Handle Customer Calls: Respond to phone calls from customers in a timely and professional manner.
  • Manage Customer Complaints: Investigate and resolve customer complaints and concerns in a fair and efficient manner.
  • Provide Product Information: Answer questions about our products and services, including pricing, availability, and promotions.

To succeed in this role, you will need excellent communication skills, a positive attitude, and the ability to work well under pressure. We offer a competitive salary of $48,000 - $65,000 per year, depending on experience, plus benefits and opportunities for career growth and development.


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