Service Advisor Manager
3 weeks ago
At Audi Long Beach, we are seeking a Service Advisor to deliver an exceptional experience for our service customers. As a key member of our team, you will ensure that every interaction is prompt, friendly, and thorough.
Job DescriptionCompany Overview: We are part of the nation's #1 family-owned automotive group, driven by innovation and integrity.
Salary: The estimated annual salary for this position is $82,100 - $192,700, including commissions and benefits.
The Service Advisor is responsible for greeting customers promptly, listening to their descriptions of problems or services needed, preparing repair orders, and communicating effectively with both customers and technicians.
To succeed in this role, you should have a proven track record of producing outstanding results through continuous improvement.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- 401(k) matching
- Flexible spending account
- Professional development assistance
- Life insurance
- Employee assistance plan
- Disability insurance
Responsibilities:
- Meet with customers to determine their needs for vehicle repair and/or service
- Prepare accurate repair orders showing time, cost, and labor estimates
- Monitor progress and update customers frequently
- Increase profitability by promoting sales of labor, parts, and accessories
Qualifications:
- Valid driver's license and clean driving record
- Previous experience as a Service Advisor preferred
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