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Relationship Banker
2 months ago
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. As a Relationship Banker, you will play a key role in driving Responsible Growth by building strong relationships with clients and delivering exceptional customer experiences.
Key Responsibilities- Engage clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
- Accurately and efficiently process cash transactions for clients as needed.
- Have deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals.
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
- Collaborate effectively to get things done, building and nurturing strong relationships.
- Display passion, commitment, and drive to deliver an experience that improves our clients' financial lives.
- Confident in identifying solutions for new and existing clients based on their needs.
- Communicate effectively and confidently, and be comfortable engaging all clients.
- Ability to learn and adapt to new information and technology platforms.
- Confident in educating clients on how to conduct simple banking transactions through self-service technologies.
- Apply strong critical thinking and problem-solving skills to meet clients' needs.
- Experience in financial services and knowledge of financial services industry, products, and solutions.
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
- Six months of cash handling experience.
- Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration, or finance.