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Boutique Sales Consultant

2 months ago

Port Saint Lucie, Florida, United States Chico's Full time


At Chico's, we pride ourselves on our extensive network of boutiques and outlets across the United States, complemented by a robust online presence. Our commitment to excellence is supported by sophisticated technology and resources that drive our success.

We offer a variety of career opportunities in finance, technology, merchandising, and more, inviting talented professionals to join our team of nearly 16,000 associates who are dedicated to delivering exceptional service.



POSITION SUMMARY:

The Sales Associate plays a vital role in fostering a customer-centric sales environment, ensuring that our core values and guiding principles are integrated into every aspect of store operations. This position is essential in delivering an outstanding customer experience while maximizing profitability.

We are passionate about our work and believe that our teams create an extraordinary workplace for growth and learning.



KEY RESPONSIBILITIES:
Results Orientation

  • Achieve company sales targets by employing effective sales techniques and sharing product knowledge with customers; assist in selecting merchandise based on customer preferences.
  • Stay informed about current promotions and maintain visual and pricing standards.
  • Uphold standards in merchandise handling, presentation, and loss prevention as directed by management.
  • Participate in visual merchandising initiatives, including monthly store setups and maintenance.
Customer Engagement

  • Exemplify and promote the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.
  • Address customer concerns promptly and effectively.
  • Facilitate a swift and efficient checkout process, remaining knowledgeable about payment policies, coupon usage, returns, and exchanges.
  • Encourage additional purchases at checkout, including gift card sales.
  • Enroll clients in our rewards program.
  • Cultivate and maintain a loyal customer base through personalized service and wardrobe consultations.
  • Stay updated on product fit and style offerings available in-store and online.
  • Maintain consistent communication with clients through a customer book.
Operational Excellence

  • Support replenishment efforts to ensure the store remains well-stocked.
  • Assist with fulfilling customer orders.
  • Contribute to visual merchandising efforts, including floor sets and signage placement as directed.
  • Help maintain the cleanliness and organization of the boutique.
Team Collaboration and Development

  • Foster an inclusive and collaborative environment for problem-solving.
  • Seek opportunities for personal development and actively request feedback.
Other responsibilities as assigned.

This position may vary across different brands within the company.

QUALIFICATIONS:

  • High School diploma or equivalent required.
  • Previous retail or sales experience preferred.
  • Must be at least 18 years old.
  • Strong communication skills.
  • Excellent customer service abilities.
  • Ability to learn and adapt to company-provided technology.
  • Strong organizational skills and capacity to multitask in a dynamic environment.
  • Effective communication with customers, associates, and management.
  • Regular attendance is crucial for meeting company objectives, with a flexible schedule required, including nights, weekends, and holidays.

PHYSICAL DEMANDS:

  • Frequent walking and standing throughout the shift.
  • Occasional lifting of up to 50 lbs. (1-33% of the shift).
  • Frequent climbing (34%-66% of the shift).
We are continuously seeking talented individuals to join our team.

Applications are welcomed at any time, and we will review submissions to identify suitable matches for open positions.

We are committed to providing accommodations for applicants with disabilities. Please reach out for assistance during the application process.



Chico's FAS, Inc. is an equal opportunity employer.

We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.