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Public Storage Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Storage Unit Management: Manage storage units, including assessing customer needs, making suggestions, and conducting daily inspections to ensure inventory and availability.
- Financial Transactions: Process cash transactions, make bank deposits, and maintain accurate records.
- Communication: Communicate with customers via phone, email, and in-person to provide updates and resolve issues.
- Customer Service Experience: Previous experience in a customer-facing role, preferably in a sales or retail environment.
- Transportation: Valid driver's license and reliable vehicle for travel between locations.
- Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
- Competitive Pay: Earn a competitive hourly rate.
- Benefits: Eligibility for full-time benefits, including medical, dental, vision, 401(k), and paid time off.
- Opportunities for Growth: Career advancement opportunities within the company.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.