Multilingual Customer Service Representative

2 weeks ago


Fort Worth, Texas, United States Regal Ware Full time
About Us

At Regal Ware, we've been dedicated to changing lives one healthy meal at a time since 1946. With over 500 authorized dealers in more than 60 countries, we sell top-notch stainless steel waterless cookware that sets the industry standard.


The Perfect Seat

This is an exciting opportunity for a Bilingual Customer Service Specialist to join our team. We're looking for someone who shares our values and can help us provide exceptional customer experiences.


Job Description
  • We're seeking a highly skilled professional with 2-5 years of customer service experience, a high school diploma or equivalent, and proficiency in Spanish.
  • This role involves providing positive customer experiences, responding to dealer inquiries, capturing warranty data, resolving shipping and order status issues, managing escalation situations, and performing user testing.

What We Offer
  • A competitive salary of $45,000 - $55,000 per year, depending on location and experience.
  • A comprehensive benefits package designed to support your health, lifestyle, and future goals.
  • An equal opportunity employer committed to diversity, equity, and inclusion.


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