Concierge Associate

2 weeks ago

Napa, California, United States The Westin Verasa Napa Full time
Job Title: Concierge Associate

Estimated Salary: $38,000 - $58,000 per year

The Westin Verasa Napa is seeking a detail-oriented and organized Concierge Associate to join our team. As a key support role, you will be responsible for assisting our concierge team with tasks such as reservation management, guest requests, and administrative duties.

Key Responsibilities:

  • Assist with guest reservations, cancellations, and modifications
  • Manage guest requests and follow up to ensure completion
  • Perform administrative tasks such as data entry, filing, and photocopying
  • Maintain accurate records and reports
  • Communicate effectively with colleagues and supervisors

Requirements:

  • High school diploma or equivalent required; prior hospitality experience an asset
  • Excellent organizational, communication, and problem-solving skills
  • Able to work accurately and efficiently in a fast-paced environment
  • Basic computer skills and knowledge of software applications

Benefits:

  • Ongoing training and development opportunities
  • Promotional opportunities within the company
  • Competitive salary and benefits package

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