Data Entry Specialist

6 days ago


Erlanger, Kentucky, United States Amtec Enterprise Full time
Job Summary:
A talented Data Entry Clerk is needed to join the team at Amtec Enterprise. As a key member of our operations, you will be responsible for accurately entering purchase orders into our enterprise resource planning (ERP) system. With excellent customer service skills and strong attention to detail, you will ensure timely and efficient order processing, resolution of customer complaints, and collaboration with various departments.

About the Role:
This 6-month contract position offers a competitive salary of $45,000 - $55,000 per annum, depending on experience, and the possibility of extension based on client needs. You will work a standard Monday-to-Friday schedule, with opportunities for professional growth and development within our dynamic company.

Key Responsibilities:
- Accurately receive, review, and enter purchase orders into the ERP system
- Raise quotes and customer documentation, prioritizing workload to deliver exceptional customer service
- Respond to customer inquiries, manage orders, and act as primary point of contact
- Track and reconcile internal and external customer scorecards, verifying metrics by which we are judged
- Utilize business systems, including CRM and workflow tools, to expedite order processing
- Resolve customer complaints and collaborate with other teams to achieve goals
- Perform other tasks assigned by management, supporting Customer Account Representatives when needed.

Requirements:
- High School Diploma or equivalent
- Familiarity with regulations related to products and customers, such as FAR, DFARS, and DEFCONS
- Strong verbal and written communication skills
- Excellent customer service orientation
- Organized, detail-oriented, and ability to multitask
- Proficiency in Microsoft Office and web browsers

Benefits:
- Competitive salary range: $45,000 - $55,000 per annum
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Standard Monday-to-Friday schedule

How to Apply:
Please submit your application, highlighting your relevant experience and qualifications.

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