Customer Service Representative

2 weeks ago


Webster, United States Webster Location Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities
  • Customer Service: Greet all customers in a positive and professional manner, educating them on our services and products.
  • Transaction Processing: Process customer transactions accurately and efficiently, maintaining proper cash handling procedures.
  • Product Knowledge: Develop and maintain a strong understanding of our products and services, including car wash and detail shop offerings.
  • Team Collaboration: Work collaboratively with other team members to achieve sales and customer satisfaction goals.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, with a focus on meeting customer service expectations.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with customers and team members.
  • Customer Focus: Demonstrate a passion for providing exceptional customer service and ensuring customer satisfaction.
  • Teamwork: Exhibit a strong ability to work collaboratively with others to achieve team goals.
  • Adaptability: Show a willingness to adapt to changing circumstances and priorities, with a focus on meeting customer service expectations.
  • Basic Math Skills: Possess basic mathematical skills, with the ability to accurately process transactions and maintain cash handling procedures.
About Webster Location

Webster Location is a dynamic and customer-focused organization, committed to providing exceptional service and products to our customers. We offer a fast-paced and supportive work environment, with opportunities for growth and development.



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