IT Support Team Lead Assistant
2 weeks ago
Peak Payment Solutions is seeking a highly skilled IT Support Team Lead Assistant to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our software and hardware products.
The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You will be responsible for troubleshooting internal and external IT-related problems, managing team schedules, and assigning tasks to the department.
Key Responsibilities:
- Provide technical support and maintenance for software and hardware products
- Manage team schedules and assign tasks to the department
- Troubleshoot internal and external IT-related problems
- Communicate effectively with clients and team members
- Document resolutions for future reference
Requirements:
- Confident decision maker and leader
- Ability to work remotely with little to no direct supervision
- Excellent phone, people, and organizational skills
- Ability to adapt and deal well with change
- Detail oriented
- Advanced knowledge of Windows operating system
- Experience with network hardware and software
- Knowledge pertaining to PC hardware and peripherals
- Proficient in using Google's G Suite
About Peak Payment Solutions:
Peak Payment Solutions is a leading provider of billing and club management software for health clubs nationwide. Our goal is to provide club owners with the tools and services needed to eliminate worry in bill processing and report reconciliation. We strive to build strong relationships and provide the highest level of attention and service to our clients.
Our full suite of essential features and functionalities promotes substantial growth in health clubs nationwide. Peak's specialty programs, tools, and systems are housed within our billing and club management software. You can successfully manage your health club and reduce overhead costs with our efficient technology.
Learn more about Peak Payment Solutions at www.peakpayment.com.
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