Customer Service Representative
6 days ago
**Job Overview**
We are seeking a skilled Customer Service Representative to join our team at DIRECTV. In this role, you will be responsible for installing and repairing satellite equipment, providing excellent customer service, and promoting our services as a premier provider.
As a Customer Service Representative, you will work independently to install and repair equipment, educate customers on the features and functionality of our services, and verify that all services are working properly. You will also be responsible for performing work in various environments, including buildings, attics, basements, and crawl spaces.
**Salary**
The estimated salary for this position is $27.22 - $29.61 per hour + bonus (if applicable) + benefits. This range is based on national averages and may vary depending on location and experience.
**Key Responsibilities**
- Install and repair satellite equipment
- Provide excellent customer service
- Educate customers on the features and functionality of our services
- Verify that all services are working properly
- Perform work in various environments, including buildings, attics, basements, and crawl spaces
**Requirements**
- A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable
- Complete a satisfactory driving record check
- Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required
- May require travel for out-of-area work which may include overnight travel
- May require drug testing as mandated by state and federal requirements
- May require a security check
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