IT Infrastructure Specialist

We are seeking a highly skilled IT Infrastructure Specialist to join our team at TIMES MICROWAVE SYSTEMS.

The successful candidate will be responsible for administering a variety of IT systems to support Manufacturing Operations, providing technical support for PC workstations and phones, installing and maintaining new computers and/or upgrading existing computers, and assisting with the IT New Hire process.

This is a full-time on-site position based in Wallingford, CT, requiring excellent communication skills, both verbal and written, and a self-starter who works well both independently and with a team.

Key Responsibilities:

• Provide technical support for PC workstations and phones
• Install & Maintain new computers and/or upgrade existing computers
• Assist with the IT New Hire process including account set-up, PC set up, phone set-up, etc
• Provide daily maintenance operating system patches and software upgrades, and routine hardware configuration
• Monitor and maintain PCs for legal compliance to software licenses and corporate policies
• Help identify, diagnose, and resolve network problems
• Create and maintain comprehensive documentation for all IT services and related processes
• Support and maintain IT infrastructure including multiple windows servers (domain controllers, file, print, application, web) Active Directory, IIS, Group Policies
• Maintain LAN/WAN equipment including firewalls, switches, and VPN solution
• Support Microsoft related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc
• Keep up to date with current with new hardware/software products for system enhancements
• Document internal processes and procedures related to duties and responsibilities
• Designing, building, testing, and deploying the technical components required for successful On-Prem Network Infrastructure solutions
• Participate in IT strategy planning activities
• Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
• Lead IT asset management to ensure assets full lifetime cycle value is achieved

Qualifications:

• Bachelor's degree in computer science or related demonstrated experience
• 3 - 10 years of client and server administration
• MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification preferred
• Experience implementing client desktop and laptop installations
• Experience resolving problems in a Windows environment
• Disciplined, systematic problem-solving skills
• Excellent communication skills, both verbal and written
• Self-starter who works well both independently and with a team
• This position requires full-time on-site presence at our Wallingford, CT office

Salary: $80,000 - $110,000 per year, depending on experience

Location: Wallingford, CT

Industry: Aerospace, Defense, Telecommunications

Job Type: Full-time