Technical Support Professional

3 weeks ago


Brookfield, Wisconsin, United States Southridge Technology Full time
Job Title: Technical Support ProfessionalCompany Overview

We are a local IT company seeking to expand our family of talented, experienced candidates. Our supportive, compassionate culture encourages personal and professional growth, employee satisfaction, and community involvement.

We offer competitive salaries, medical and 401K, employee incentive and reward programs, and a super-supportive, caring work environment.

Salary

$60,000 - $80,000 per year, based on experience.

Job Description

You will serve as the face and voice of our company, welcoming clients and colleagues into your care by providing effective, respectful, compassionate, responsive support. This requires exceptional personal management, phone, customer service, and organizational skills.

  • Provide remote IT support and troubleshoot technical issues through diagnostic techniques and pertinent questions.
  • Determine the best solution based on the issue and details provided by customers.
  • Walk the customer through the problem-solving process and provide accurate information on IT products or services.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment with multiple priorities and deadlines.
  • Strong problem-solving and analytical skills.
Benefits

We offer a range of benefits, including:

  • Competitive salary.


  • Brookfield, Wisconsin, United States Southridge Technology Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Southridge Technology. As a key member of our technical team, you will be responsible for providing exceptional customer service and technical support to our clients.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in...


  • Brookfield, Wisconsin, United States Source One Technology Full time

    Job DescriptionAbout Us:We are a leading provider of IT solutions and services. Our mission is to deliver exceptional customer experiences through our talented team of professionals.**Job Summary:**This role plays a critical part in our customer service operation, responding to inquiries, resolving technical issues, and providing product information via...


  • Brookfield, Wisconsin, United States WIN Technology Full time

    **About Our Culture**We believe that Connections Matter, and our culture is built around 29 core values known as the 'WIN Ways.' These principles guide us in building strong relationships with our employees, clients, and communities. As a Support Center Scheduler, you'll have opportunities to grow professionally, develop new skills, and contribute to our...


  • Brookfield, Wisconsin, United States WIN Technology Full time

    WIN Technology's commitment to connections extends beyond our technology solutions. We believe in building strong relationships with our clients, employees, and communities. As a Support Center Scheduler, you will play a vital role in fostering these connections and delivering exceptional customer service.Primary ResponsibilitiesManage and respond to...

  • IT Technical Lead

    5 days ago


    Brookfield, Wisconsin, United States Element6Talent Full time

    About the PositionWe are seeking an experienced IT Technical Lead to join our team at Element6Talent. As a key member of our IT department, you will be responsible for leading our IT team and overseeing the design, implementation, and maintenance of our IT infrastructure.Key ResponsibilitiesLead and manage a team of IT professionals.Oversee the design,...

  • Support Professional

    3 weeks ago


    Brookfield, Wisconsin, United States MyPath Full time

    Job Description: Support ProfessionalHomes for Independent Living, a MyPath company, provides specialized services and dignified care for children, adolescents, and adults with special needs. We are seeking a highly motivated and compassionate Support Professional to join our team.About the Company:MyPath is an organization that values diversity, equity, and...


  • Brookfield, Wisconsin, United States Landmark Credit Union Full time

    Company Overview">At Landmark Credit Union, our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Our core values emphasize putting people first, valuing unique qualities, enabling growth and success, and recognizing...


  • Brookfield, Wisconsin, United States Milwaukee Tool Full time

    Job Description:Milwaukee Tool is seeking an experienced Technical Innovation Lead to join our Engineering Team. The successful candidate will be responsible for supervising technical staff, mentoring technicians, and driving technical capabilities.A strong background in test concepts, electronics, AC/DC circuits, and mechanical principles is essential. The...


  • Brookfield, Wisconsin, United States Contiem Full time

    About ContiemWe are a leading provider of innovative content solutions, helping our clients succeed in the competitive market.Job OverviewWe are seeking a skilled Senior Technical Illustrator to join our team and contribute to creating exceptional technical documentation for a diverse range of industrial products.Key Responsibilities:Create high-quality...


  • Brookfield, Wisconsin, United States BetaNXT Inc Full time

    About the Role:As a Technical Service Representative, you will play a key role in supporting our clients' needs and ensuring their satisfaction. This is a challenging and rewarding opportunity to work in a fast-paced environment with a talented team of professionals. We offer a competitive salary range of $85,000 - $115,000 per year.Key Requirements:3+ years...


  • Brookfield, Wisconsin, United States Landmark Credit Union Full time

    About Landmark Credit Union">At Landmark Credit Union, we prioritize people - and that begins with you. Our culture of inclusion and collaboration enables us to support our members' financial well-being, positively impact the communities we serve, and help our associates grow their careers. Join us in creating an environment where everyone feels valued for...


  • Brookfield, Wisconsin, United States Actalent Full time

    BenefitsThis position offers a competitive compensation package and opportunities for growth and professional development. As a remote worker, you will have the flexibility to work from home and collaborate with colleagues across the globe.About ActalentActalent is an equal opportunity employer and welcomes applications from diverse candidates. We are...


  • Brookfield, Wisconsin, United States Community Care, Inc. Full time

    About UsCommunity Care, Inc. has been serving the community for over 40 years, providing Medicare/Medicaid long-term care programs to older adults and adults with disabilities. Our team is committed to delivering high-quality care and support services that help our clients live safely, confidently, and with dignity.Why Work with Us?We are dedicated to...


  • Brookfield, Wisconsin, United States STS Technical Services Full time

    About the RoleSTS Technical Services is seeking an experienced Mechanical Design Engineer to join our team in Brookfield, Wisconsin. As a Mechanical Design Engineer, you will be responsible for designing and developing automated machines, tools, and fixtures.Key Responsibilities:Collaborate with internal customers to provide mechanical design support for...


  • Brookfield, Wisconsin, United States Division 10 Personnel Full time

    Division 10 PersonnelSenior HVAC Project EngineerJob DescriptionAs a Senior HVAC Project Engineer at Division 10 Personnel, you will play a critical role in leading our engineering team and delivering high-quality HVAC design projects. This is an excellent opportunity to leverage your technical expertise and leadership skills to drive success in a dynamic...


  • Brookfield, Wisconsin, United States Academic and Behavioral Support, LLC Full time

    Unlock a Fulfilling Career in Behavioral SupportWe are seeking highly motivated and compassionate professionals to join our team of dedicated Behavior Technicians. As a Behavioral Health Consultant, you will play a vital role in providing intensive behavioral intervention services to clients with Autism Spectrum Disorder and other developmental delays.About...


  • Brookfield, Wisconsin, United States PRN Healthcare Full time

    PRN Healthcare is a healthcare staffing company that seeks to provide opportunities for medical professionals like you. We're currently looking for a Surgical First Assistant to join our team in Wisconsin.About PRN HealthcareOur company was founded on the principles of compassion and competition in the market. In 1995, we started Nurses PRN as a model for...


  • Brookfield, Wisconsin, United States HCAOA Full time

    Job OverviewWe are seeking experienced caregivers to provide high-quality support services to our clients in the comfort of their own homes.About Our Agency:HCAOA is a reputable organization dedicated to delivering exceptional care and improving the quality of life for individuals in need.Benefits:Flexible scheduling with part-time and full-time shifts...


  • Brookfield, Wisconsin, United States Division 10 Personnel Full time

    We are seeking an experienced Senior HVAC Project Engineer to lead our team in designing and implementing innovative HVAC systems. As a technical expert, you will oversee projects from small remodels to large developments, collaborating with cross-functional teams to deliver high-quality designs.**Estimated Salary:** $160,000 - $220,000 per year, depending...


  • Brookfield, Wisconsin, United States STS Technical Services Full time

    Mechanical Design Specialist Job DescriptionSTS Technical Services is hiring a skilled Mechanical Design Specialist in Brookfield, Wisconsin. As a Mechanical Design Specialist, you will be responsible for designing and developing automated machines, tools, and fixtures that meet our high standards.Key Accountabilities:Responsible for the design, development,...