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Executive Director of Restaurant Operations

2 months ago

Columbus, Ohio, United States Twin Peaks Full time

Job Summary:

Twin Peaks is seeking a highly skilled and experienced General Manager - Restaurant Operations to lead and oversee all aspects of our restaurant operations. As a key member of our management team, you will be responsible for:

  • Leading and Developing a High-Performing Team: Recruit, train, and develop a team of restaurant professionals to deliver exceptional customer service and drive sales growth.
  • Driving Revenue and Profitability: Develop and implement strategies to maximize revenue and profitability, including menu engineering, pricing, and inventory management.
  • Ensuring Exceptional Customer Experience: Foster a culture of customer obsession, ensuring that every guest has a memorable and enjoyable dining experience.
  • Maintaining Operational Excellence: Oversee all aspects of restaurant operations, including food safety, quality control, and maintenance of a clean and safe environment.
  • Collaborating with Cross-Functional Teams: Work closely with our executive chef, marketing team, and other stakeholders to drive business growth and improve operational efficiency.

Requirements:

  • 5+ years of experience in restaurant management, preferably in a fast-casual or casual dining environment.
  • Proven track record of driving sales growth, improving profitability, and developing high-performing teams.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering exceptional guest experiences.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.