Operations Shift Supervisor

3 weeks ago


Rockford, Illinois, United States Firehouse Subs Southern Wisconsin Full time
Job Title:

Shift Operations Manager

Job Description:

At Firehouse Subs Southern Wisconsin, we're seeking a highly motivated and experienced Shift Operations Manager to join our team. As a key member of our leadership team, you'll be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.

Key Performance Indicators:
  • Sales Growth: Develop and implement strategies to increase sales and revenue.
  • Customer Satisfaction: Ensure exceptional customer service and respond to feedback and concerns in a timely and professional manner.
  • Operational Efficiency: Optimize restaurant operations to improve productivity and reduce costs.
Requirements
  • Education: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Experience: Minimum 4 years of management experience in a fast-paced food service environment.
  • Skills: Excellent leadership, communication, and problem-solving skills; ability to work effectively in a team environment.
Why Join Our Team?

We offer a dynamic work environment, opportunities for career growth, and a competitive compensation package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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