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Retail Sales Associate

2 months ago

Woodinville, Washington, United States LaCrosse Footwear Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at LaCrosse Footwear in Woodinville. As a brand ambassador, you will be responsible for delivering exceptional customer service, driving sales, and upholding the highest standards of our company.

Key Responsibilities
  • Provide timely, professional, and engaging customer service to ensure a positive shopping experience.
  • Offer honest and confident feedback to customers regarding merchandise style and fit.
  • Stay up-to-date on new product knowledge to act as an expert for customers.
  • Set and achieve personal sales goals while supporting the goals of the team.
  • Work collaboratively with colleagues to ensure each customer receives the best service possible.
  • Ensure stock is replenished and displays are neat and rotated to encourage sales.
  • Assist with backroom projects and assignments as requested.
  • Track and achieve expected KPI metrics at individual and store level.
  • Maintain a clean and tidy workspace.
  • Perform opening and closing duties as requested.
Requirements
  • A natural passion for serving others and creating customer loyalty.
  • Strong customer empathy and the ability to turn negativity into great customer experiences.
  • Ability to quickly learn new procedures and processes and handle multiple tasks in a fast-paced environment.
  • Must be willing to conduct oneself in accordance with Company's Core Values.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, dependability, and initiative with flexible shift availability for the retail environment.
  • Ability to climb a ladder and maneuver in a tight stockroom.
Preferred Qualifications
  • 1+ years retail sales experience in a strong customer service environment.
  • High School diploma or equivalent.
  • Experience with POS.
  • Basic MS Excel & Outlook experience.
  • Experience fitting footwear a plus.
  • Brand knowledge of Danner a plus.
About LaCrosse Footwear

LaCrosse Footwear is a company of craftsmen skilled in the art of footwear. Rooted in the Pacific Northwest, we strive each day to uphold ourselves to the highest standards. We're looking for a brand ambassador to contribute to a team of inspired, motivated individuals focused on providing legendary customer service.

Our Retail Sales Associates work to achieve personal and team-oriented sales goals. The store environment is fast-paced and high energy, and you'll get to move with it. In a single day, you will interact with customers, work the register, build a display or stock the shelves.

Danner's 90-plus year commitment to building quality footwear products is well-known in the footwear industry. Since 1932, we have offered footwear for sporting, uniform, outdoors, and occupations such as farming, general utility, and construction. We are looking for brand advocates whose passion will inspire both old and new generations of Danner brand loyalists.

As a Danner Sales Associate, you will help your team deliver the most personal, memorable, and knowledgeable service possible to our customers.

We offer a comprehensive benefits package, including medical, dental, and vision on the first day of employment, paid time off, holiday pay, 401k match, referral bonus, tuition reimbursement, alternative transportation, and fitness & wellness reimbursements.

We strive to facilitate a positive work/life balance through scheduling timelines and consecutive days off.

Our company is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.