Quality Assurance Specialist
1 week ago
We are seeking a Quality Compliance Analyst to join our team at Graphic Packaging International, Inc.
About UsGraphic Packaging International, Inc. is a leading manufacturer of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care, and pet products.
Estimated Salary:$60,000 - $90,000 per year, depending on experience and location.
Key Responsibilities- Manage customer complaints and the quality database.
- Communicate customer issues to management and production teams on a daily basis.
- Support management and hourly employees by providing guidelines for product safety programs (SQF, GMP, HACCP, Food Defense, etc).
- Conduct new hire orientation training for quality and product safety programs.
- Manage Roll Stock Rejection Database.
- Maintain Chain of Custody (COC) requirements for customers, shipments, yearly training, etc.
- Manages substandard product and raw materials (paperboard) determining what should be sold, reworked, or scrapped.
- Enter vendor complaints into system of record (SAP).
- Active participation in project requests from customers.
- Ability to tactfully direct work and correct employee behaviors.
- Ability to work independently and in a group.
- Superior time management, verbal, and written communication skills.
- Advanced skills in Microsoft Excel, Word, and PowerPoint. Experience with SAP and Minitab are a plus.
At Graphic Packaging International, Inc., we offer competitive compensation and benefits packages that include health insurance, retirement plans, paid time off, and opportunities for professional growth and development.
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