Customer Service Director

1 week ago


Boise, Idaho, United States Rite Aid Full time

At Rite Aid, we're committed to improving Health and Wellness in our communities.

We're seeking a dedicated Customer Service Director who will supervise Store Associates while assisting in daily store operations. This role is perfect for someone who loves to help people and has a natural ability to build strong professional relationships.

Why You'll Thrive:

  • You have a passion for providing top-notch customer service
  • You enjoy jumping in and being the hero
  • You consistently exceed people's expectations

About the Role:

This position involves supervising and helping Store Associates with daily operational tasks, assisting customers with their shopping needs and transactions, and tending to merchandising tasks via plan-o-gram. Other responsibilities include performing proper receiving and stocking procedures, counting and reconciling cash register drawers, preparing deposits and order change from the bank, and ensuring store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.

The ideal candidate will have a H.S. Diploma or General Education Degree (GED) required and at least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

Benefits:

  • We offer competitive health plans
  • Generous paid time off
  • 401K matching

What We Offer:

In addition to a competitive salary ($45,000 - $60,000 per year), we provide an environment that inspires and motivates you to reach your full potential. Our company culture supports personal growth and achievements, making us a great place to work and advance your career.



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