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Sales Associate for Retail Operations

2 months ago

Atlanta, Georgia, United States The Village Market ATL Full time

The Village Market ATL is on the lookout for a dedicated Sales Associate to oversee all aspects of sales, from generating leads to closing sales agreements. This role requires working closely with customers to understand their needs, answering questions about our offerings, and providing tailored recommendations. Additionally, the Sales Associate will be responsible for swiftly addressing customer concerns and ensuring high levels of client satisfaction. Staying informed about product details and maintaining the store's visual presentation is essential. The ideal candidate will excel in delivering exceptional customer service while consistently meeting sales goals.

Position Summary:

The Sales Associate role at The Village Market ATL focuses on delivering personalized customer support, fostering a friendly shopping atmosphere, and achieving sales targets.

Key Responsibilities:
  • Ensure customer satisfaction through outstanding sales service
  • Evaluate customer needs and provide insights on product features
  • Greet customers warmly and resolve their inquiries effectively
  • Work diligently to meet monthly, quarterly, and annual sales goals
  • Take initiative to enhance sales performance
  • Maintain well-stocked and visually appealing assigned areas
  • Engage proactively with customers in the store
  • Stay updated on product offerings and discuss various options
  • Manage point-of-sale transactions
  • Encourage additional product purchases
  • Handle merchandise returns
  • Collaborate with team members to ensure excellent customer service
  • Build trusting relationships with customers
  • Follow inventory management protocols
  • Suggest strategies to improve sales outcomes
Qualifications:
  • High school diploma or equivalent
  • Proven experience as a Retail Sales Associate, Sales Representative, or similar role
  • Understanding of sales principles and customer service standards
  • Proficient in English
  • Basic math skills
  • Familiarity with customer and market trends
  • Demonstrated success in exceeding sales targets
  • Experience with point-of-sale transactions
  • Knowledge of inventory management practices
  • Strong communication and interpersonal skills
  • Friendly attitude with a commitment to customer satisfaction
  • Ability to perform well under pressure and resolve complaints efficiently
  • Willingness to work flexible shifts
Job Type:
Part-time
Schedule: Up to 25 hours per week, including weekdays and weekends
Compensation: $16.00 per hour