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Customer Service Ambassador

2 months ago

Placentia, California, United States Connie Hwang Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance and financial services products.

Responsibilities:

  • Client Relationship Building: Establish and maintain strong relationships with our clients, understanding their needs and providing personalized solutions.
  • Customer Service: Provide exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner.
  • Product Promotion: Promote our insurance and financial services products to clients, educating them on the benefits and features of our offerings.
  • Lead Generation: Develop and implement strategies to generate new business leads, identifying opportunities to grow our client base.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with clients and colleagues.
  • Customer Focus: Demonstrate a strong customer focus, with a passion for delivering exceptional service and building strong relationships.
  • Business Acumen: Possess a basic understanding of business principles, including marketing, sales, and customer service.
  • Technical Skills: Proficient in using computer software and systems, with the ability to learn new technologies quickly.
  • Team Player: Demonstrate a strong team player attitude, with the ability to work collaboratively with colleagues to achieve common goals.

About Our Agency:

  • Our Mission: Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Our Products: We offer a range of insurance and financial services products, including auto insurance, home insurance, life insurance, retirement planning, business insurance, college planning, health insurance, and renters insurance.