IT Manager

2 months ago

Asheville, North Carolina, United States Wolfe, Inc. Full time
About Wolfe, Inc.

Wolfe, Inc. is a leading provider of innovative hiring and retention solutions, serving organizations of all sizes and types across the nation.

Our company has been at the forefront of the industry for over 38 years, offering a comprehensive range of services including timely FCRA-compliant background screening, DOT and Non-DOT drug testing, and integration possibilities.

About Keystone Laboratory, Inc.

Keystone Laboratory, Inc. is a dual CAP-accredited and CLIA certified laboratory providing clinical and forensic toxicology testing services for over 38 years.

We have developed an innovative platform of services to ensure the success and growth of organizations throughout the United States.

Job Summary

The ideal candidate will be a strategic partner in our organization, working directly with executive leadership to align IT strategy with the company's strategic goals.

The IT Manager is responsible for all IT aspects in the organization, including needs assessment, solution evaluation, vendor selection, and implementation, as well as integration with vendors.

Key Responsibilities
  • Manage IT staff and coordinate yearly reviews.
  • Maintain and review IT infrastructure, service contracts, and negotiations.
  • Maintain and review IT protocols and standards.
  • Maintain IT policies and procedures.
  • Manage internship programs with local community colleges.
  • Function as the lab information system administrator.
  • Maintain local VMware servers and redundant systems.
  • Perform necessary training requirements for staff.
  • Perform software demonstrations using Zoom Webinars.
  • Manage cloud infrastructure and security.
  • Manage cloud software releases.
  • Project manage the following items:
    • Integrations with laboratory information systems (LIS), electronic medical records (EMR), and electronic health records (EHR).
    • Integrations with applicant tracking systems (ATS) and human resources information systems (HRIS).
    • Custom software specification and design.
    • Software development life cycle (SDLC).
    • In-house developed software.
    • In-house third-party software.
    • Servers.
    • PC workstations.
    • Network.
  • Manage third-party cyber defense staff.
  • Manage disaster recovery systems and processes.
  • Run checks and penetration tests on internal and external software.
  • Maintain website certificates and domains.
  • Provide light programming development when needed.
  • Brainstorm with staff on research and development (R&D) and software development.
Requirements
  • Certifications: MCSE, CCNA, CCNP, CCIE, CNE, VMware, or similar.
  • Education: Bachelor's degree in computer science, information technology, or commensurate experience.
Abilities Required
  • Systems: Windows, Linux, OS X, and Cisco Systems, VMware, Apple, Azure Cloud Services, VMware Servers, VMware Networking, Stonly Software, Mitel Telephone Networks, NxtGen Firewalls, Zoom.
  • Networking: Switches, routers, hubs, servers, cables, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS, Mitel, VMware, Azure networking.
  • Software: Microsoft Office Administration, Microsoft Office 365, Microsoft TEAMS, QuickBooks, Visual Studio 2017 & 2019, Microsoft API 2.0, RESTful applications, LogMeIn, Zoho, FreshService, Stonly, FreshDesk, Snag-it, HubSpot, Constant Contact, TeamWork Project Management, and Trello.
Equal Opportunity Employer

Wolfe, Inc. / Keystone Laboratory, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.