Insurance Customer Service Representative
3 weeks ago
As a Customer Service Specialist at Central Mutual Insurance Company, you will have the opportunity to work in a hybrid model after completing your training. You will be responsible for providing exceptional customer service to internal and external customers, resolving inquiries, and working with various systems to fulfill customer needs. Your compensation will be competitive, with an estimated salary of $42,000 per year based on location in Van Wert, Ohio.
About the Role
This is a full-time hourly position available between 8:00am - 8:00pm EST Monday through Friday. As a Customer Service Specialist, you will be required to exercise initiative and judgment while researching and solving customer inquiries. Strong analytical, comprehension, and mathematical skills are essential for this role. You must also demonstrate strong interpersonal skills, time management, and attention to detail. Conflict resolution and problem-solving skills are highly valued in this position.
Required Skills and Qualifications
To be successful in this role, you will need to have one year of consistent experience in a professional-level customer service environment. You must also be able to build rapport with each customer, actively listen, and respond to requests. Strong communication skills, both verbally and in writing, are essential. Additionally, you should be able to comprehend and communicate effectively using proper grammar, and have strong analytical and comprehension skills. A flexible schedule and ability to work independently are also necessary.
Benefits
Central Mutual Insurance Company offers a comprehensive benefits package that includes competitive pay rates, a hybrid work model, career advancement opportunities, tuition reimbursement, and a stable 148-year-old company. You will also have access to a comprehensive benefits package that starts on your first day as a full-time employee. With a competitive salary and a range of benefits, you will have the opportunity to grow your career and achieve your goals.
Other Details
This job falls under the category of Customer Services, and the pay type is Hourly.
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