Restaurant Operations Manager

2 days ago


Oakdale, Louisiana, United States Sonic Drive-In Full time
Job Summary:

As an Assistant Manager at Sonic Drive-In, you will be responsible for leading and developing a team to execute outstanding product quality and customer service, build sales, and control costs for each shift. You will be expected to follow standard operating policies and procedures, and ensure compliance with all applicable federal, state, and local laws.

Key Responsibilities:

Train, manage, direct, coach, lead, and assign drive-in employees during shift
Lead and manage drive-in operations during shift to provide an optimal guest experience
Manage staffing levels during shift
Perform opening and/or closing duties
Handle and properly escalate guest issues/concerns during shift
Handle and properly escalate employee issues/concerns
Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
Assist with preparation and maintenance of drive-in records
Comply with and enforce all company policies, procedures, and operational standards
Ensure compliance with all applicable federal, state, and local laws
Perform all station duties as necessary during shift to meet operational standards
Perform regular cleaning and sanitation duties pursuant to operational standards
Regular attendance

Additional Responsibilities:

Move and stock food product weighing up to 50 pounds
Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

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