Starbucks Barista

As a Customer Service Representative at Baker's, you will be responsible for providing exceptional customer service in a safe and clean environment. Your goal will be to ensure the customer's return visit by treating them with respect and fairness, promoting an inclusive work environment, and being a responsible member of the community.

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important, and appreciated
• Gain and maintain knowledge of products sold within the department
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Establish performance goals for the department and empower associates to meet or exceed targets
• Develop adequate scheduling to manage customer volume throughout hours of operation
• Train and develop associates on performance of their job and participate in the performance appraisal process
• Adhere to all local, state, and federal laws, and company guidelines
• Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
• Tender transactions using company best practices
• Offer product samples to help customers discover new items or products for which they inquire about
• Inform customers about coffee shop specials
• Provide customers with fresh products that they have ordered and the correct portion size
• Recommend coffee shop items to customers to ensure they get the products they want and need
• Use all equipment in the coffee shop according to company guidelines
• Adequately prepare, package, label, and inventory ingredients in merchandise
• Check product quality to ensure freshness
• Properly use kitchen equipment, espresso machine, blender, computerized scale, steamer, etc.
• Label, stock, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal, and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation

• Previous comparable experience

Baker's, a part of the Kroger family of companies, is a leading retailer in Omaha, Nebraska. We take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Baker's family.