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Customer Service Representative

2 months ago

Saint Albans, Vermont, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide excellent customer service, ensuring that customers have a positive experience in our stores.
  • Answer customer inquiries and resolve any issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently.
  • Assist customers in finding the products they need, and provide recommendations when necessary.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
  • Stay up-to-date with product knowledge and features to provide expert advice to customers.
  • Maintain a clean and organized store environment, including the sales floor and stockroom.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work with a dynamic and supportive team, and to develop your skills and knowledge in a fast-paced retail environment. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.