Morning Shift Representative

4 weeks ago


Batavia, New York, United States Clark Holdings Inc. Tim Hortons Full time

About the Role: We are looking for a motivated and friendly Front Counter Associate to join our team at Tim Hortons in Batavia, NY. As a key member of our morning shift team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front counter and drive-thru areas.

Key Responsibilities:

  • Guest Service: Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
  • Restaurant Operations: Process food orders accurately, maintain speed of service targets, and work efficiently to meet customers' needs.
  • Policies & Procedures: Follow all restaurant policies, procedures, and standards, including proper hand washing techniques and sanitation guidelines.

Requirements:

  • Excellent Communication Skills: Ability to work effectively with guests, colleagues, and management.
  • Teamwork: Collaborate with other team members to achieve goals and objectives.
  • Physical Requirements: Frequent reaching and manual dexterity, continuous standing on tiled surfaces, use of headset for order processing at the drive-thru, ability to stand for long periods, frequent walking, and occasional lifting of supplies/products.

Estimated Salary: $13-$16 per hour, based on location and experience. Benefits include competitive pay, opportunities for advancement, and a fun, fast-paced work environment.



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