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Account Support Specialist
2 months ago
The Account Support Specialist plays a vital role in ensuring the smooth operation of our clients' accounts. This position requires strong problem-solving skills, excellent organizational abilities, and effective communication skills.
Key Responsibilities:- Manage account creation and maintenance
- Provide high-quality service and support to clients and partners
- Assist with training and mentoring less experienced team members
- Resolve issues with moderate complexity and escalate when necessary
- Strong problem-solving and decision-making abilities
- Excellent organizational and follow-up skills
- Ability to work effectively in a team and adapt quickly to new tasks
- Relevant experience in account support or management preferred
- Strong communication and interpersonal skills