Customer Service Ambassador

4 days ago


Union City, Georgia, United States Carvana Full time
About the Role:
We are seeking a highly skilled and dedicated Customer Service Ambassador to join our dynamic team at Carvana. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences by ensuring that every vehicle is thoroughly inspected and prepared for delivery. You will work closely with our operations team to ensure seamless communication and coordination throughout the delivery process.

Key Responsibilities:
  • Deliver vehicles to customers in a timely and professional manner.
  • Conduct thorough inspections of vehicles to ensure they meet Carvana's high standards.
  • Maintain accurate records of vehicle condition and delivery details.
  • Provide excellent customer service and communicate effectively with customers regarding delivery status and any issues that may arise.

Requirements:
  • A minimum of 2 years of experience in customer-facing roles or delivery operations.
  • Ability to lift up to 50 pounds and walk/stand for extended periods.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to work independently and as part of a team.

What We Offer:
  • A competitive salary of $18/hour, with opportunities for increases based on performance.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • The opportunity to work with a dynamic and innovative company that is changing the way people buy cars.


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