Checkout Experience Leader
3 days ago
This position oversees all aspects of the front-end, including customer service, training, scheduling, performance, productivity, shrink, sanitation, and safety. As a key member of the store team, you will share your ideas, learn new skills, and make a difference for customers, team members, and the community.
As a leader, you will embody The GIANT Company's values and demonstrate strong knowledge and skills in training, communications, human relations, team building, planning, and organization. You will also possess leadership skills that team members will rally around and provide recognition where credit is due.
Responsibilities
* Review the work schedule, equipment, and supplies required for duties at the start of each shift.
* Supervise checkout cashiers, assist with checkouts, clear computer or registers, resolve customer issues, bag when necessary, and manage checkout lanes based on customer load.
* Perform special store-level projects assigned by the assistant store manager of customer experience.
* Serve as a role model for delivering exceptional customer service and other duties as requested by management.
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