Hardside Sales Associate

3 weeks ago


Boise, Idaho, United States D&B Supply LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Floor Representative to join our Hardside Division team at D&B Supply LLC. As a Sales Floor Representative, you will be responsible for providing exceptional customer service and support by selling merchandise on the sales floor and assisting in customer carry-outs, stocking and restocking of merchandise.

Key Responsibilities:

  • Sell merchandise and advise customers on merchandise price and features.
  • Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
  • Advise and assist customers in ordering specialized merchandise as needed.
  • Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
  • Answer telephones and handle routine customer telephone inquiries.
  • Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
  • Prepare and participate with inventory cycle activities.
  • Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.

Requirements:

  • Must have proven knowledge and experience with horses and tack.
  • Must have knowledge of retail floor sales techniques.
  • Ability to understand and follow specific instructions and procedures.
  • Ability to sort, check, count, and verify numbers.
  • Ability to resolve difficult or stressful customer service issues.
  • Ability to work as part of a team.
  • Exposure to visual merchandising and product placement techniques is desired.

Preferred Qualifications:

  • High School Diploma or GED is preferred, not required.
  • Must be able to work majority of shift standing and be able to lift up to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.

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