Hardside Sales Associate
3 weeks ago
We are seeking a highly motivated and customer-focused Sales Floor Representative to join our Hardside Division team at D&B Supply LLC. As a Sales Floor Representative, you will be responsible for providing exceptional customer service and support by selling merchandise on the sales floor and assisting in customer carry-outs, stocking and restocking of merchandise.
Key Responsibilities:
- Sell merchandise and advise customers on merchandise price and features.
- Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
- Advise and assist customers in ordering specialized merchandise as needed.
- Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
- Answer telephones and handle routine customer telephone inquiries.
- Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
- Prepare and participate with inventory cycle activities.
- Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
Requirements:
- Must have proven knowledge and experience with horses and tack.
- Must have knowledge of retail floor sales techniques.
- Ability to understand and follow specific instructions and procedures.
- Ability to sort, check, count, and verify numbers.
- Ability to resolve difficult or stressful customer service issues.
- Ability to work as part of a team.
- Exposure to visual merchandising and product placement techniques is desired.
Preferred Qualifications:
- High School Diploma or GED is preferred, not required.
- Must be able to work majority of shift standing and be able to lift up to 75 pounds to move merchandise and physically participate in resets, remodels and reconstruction projects.
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