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Housekeeping Operations Supervisor

2 months ago

Delavan, Wisconsin, United States Delavan Lake Lawn Management LLC Full time

Position Title: HOUSEKEEPING MANAGER

Company: Delavan Lake Lawn Management LLC

Location: Delavan, WI

Position Type: Full Time

Education Level: None

Travel Percentage: None

Job Shift: Any

Job Category: Hospitality - Hotel

Overview:

We are in search of a skilled and experienced bilingual Housekeeping Manager to oversee our housekeeping division. This role requires a commitment to cleanliness and a keen attention to detail, making it essential for a proactive professional who can deliver outstanding service in a resort setting. If you possess strong organizational skills and a drive for excellence, we welcome you to contribute your talents to our prestigious hospitality team, where your contributions will foster a pristine and inviting environment for our guests.

  • Oversee the daily functions of the housekeeping department.
  • Train and mentor department staff through a continuous training program.
  • Ensure appropriate staffing levels by implementing effective interviewing and hiring practices.
  • Schedule personnel in alignment with business volume and guest requirements while adhering to budget constraints.
  • Uphold Lake Lawn's standards to guarantee consistency in guest service and product quality through direct guest engagement.
  • Ensure well-furnished and maintained guest rooms and public spaces.
  • Regularly communicate with the Executive Director of Resort Operations regarding departmental progress and operations.
  • Conduct routine evaluations of room conditions and provide maintenance recommendations to management.
  • Prepare expense and capital expenditure reports for the Executive Director of Resort Operations.
  • Manage annual labor budgets, chemical costs, supplies, laundry, uniforms, and contract cleaning expenses.
  • Coordinate daily cleaning services for guest rooms and public areas of the resort.
  • Organize and schedule deep cleaning initiatives as necessary.

To succeed in this role, candidates must be able to perform each essential duty satisfactorily. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.



Qualifications:
  • Minimum of two (2) years of experience as an Assistant Housekeeping Manager
  • High school diploma or equivalent

While fulfilling the responsibilities of this position, the employee is regularly required to stand, use hands for fine manipulation, and reach with hands and arms. Frequent walking is necessary, along with occasional climbing, balancing, stooping, kneeling, crouching, or crawling. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required for this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This position is primarily indoors, with a moderate noise level in the work environment. While performing the duties of this job, the employee may occasionally be exposed to moving mechanical parts and chemicals. The staff member will work in a high-traffic, high-volume business environment and will be required to spend a significant portion of their time on their feet and/or at their desk.



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