Sales Associate
4 weeks ago
Job Summary
The Sales Associate is a key role at Wolford America, responsible for driving sales through exceptional customer service and product knowledge. Key responsibilities include engaging with clients to build sales, providing highest level of customer service, and achieving assigned sales and KPI targets.
Responsibilities
- Engage with clients to build sales on the sales floor and achieve monthly sales targets.
- Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care.
- Achieve assigned sales and KPI targets.
- Daily store business reporting and awareness.
- Actively develop client book adhering to CRM guidelines and outreach.
Operations
- Execute Visual Merchandise directives, ensuring that all products are perfectly displayed, efficiently organized, and accurately priced.
- Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts.
- Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising.
- Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication.
- Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements.
Benefits
- Employee discount and bi-annual clothing allowance (subject to local tax requirements).
- Monthly commission earning potential 3% of individual sales.
- Health, vision and dental insurance benefits for qualifying full-time employees.
- 401K contribution after applicable company waiting period.
About Wolford America
Wolford America is a leading retailer of high-quality clothing and accessories. We are committed to providing exceptional customer service and creating a positive work environment for our employees.
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