Retail Sales Associate

4 weeks ago


Gwynn Oak, United States Tailored Brands Inc Full time
Key Responsibilities:

As a Retail Sales Consultant at K&G Fashion Superstore, you will be responsible for delivering exceptional customer service by greeting each customer, answering questions, and assisting in merchandise selections. You will also ensure the sales floor in your assigned area is stocked and maintain merchandising guidelines according to specified parameters.

Key Functions:
  • Provide outstanding customer service by greeting each customer, answering questions, and assisting in merchandise selections.
  • Ensure the sales floor in your assigned area is stocked and maintain merchandising guidelines according to specified parameters.
  • Handle and accurately follow standard operating procedures for all customer purchases, exchanges, store credits, and returns as directed by store management.
  • Engage with customers to incorporate suggestive selling techniques that will allow you to make product recommendations.
  • Maintain an awareness of all product knowledge information, current merchandise promotions, and all advertisements.
  • Assist in monitoring and maintaining the fitting room areas, including returning merchandise to the sales floor as needed.

Requirements:
  • Great communication, customer service, and organizational skills.
  • Ability to move and handle merchandise weighing 0-50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of your work shift.
  • Use of hands and fingers to handle/feel objects or tools and reach with hands and arms.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to communicate clearly with associates and customers.
  • Accurately complete all written documentation as assigned by management.


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