Senior Client Service Representative
3 weeks ago
Job Summary
We are seeking a highly skilled Senior Client Service Representative to join our team at Broadridge Financial Solutions, Inc. As a key member of our Corporate Issuer business, you will be responsible for providing exceptional service to our clients, ensuring seamless proxy voting operations, and driving business growth.
Key Responsibilities
- Process backend operations and enable voting options in Proxy Plus screens to facilitate shareholder consent on proposals.
- Provide daily vote statistics reports as needed.
- Support the Card Creation team on new card requests, changes, and uploads.
- Create and amend Smart Forms for Client Corporate Solutions, Proxy Agent Services, and Management.
- Offer guidance to Client Facing Representatives, Proofreaders, and Desktop Publishing Group associates when assistance is required.
Requirements
- Bachelor's degree in business or a related field.
- Minimum 2 years of experience in a professional business environment.
- Exceptional verbal and written communication skills.
- Strong business acumen.
- Knowledge of Adobe Suite products, specifically InDesign, Photoshop, and Illustrator.
- Experience with Adobe Experience Manager.
- High attention to detail.
- Proficiency in technology, especially Microsoft Office applications.
- Proactive qualities with a willingness to learn.
What We Offer
Broadridge Financial Solutions, Inc. is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers, and public companies. We offer a comprehensive benefits package, including a salary range of $30.00-$34.00 hourly, bonus eligibility, and opportunities for professional growth and development.
About Us
Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. Our Connected Workplace is grounded in the concepts of Flexible, Accountable, Connected, and Supported, allowing us to achieve business goals while supporting meaningful work-life integration for our associates.
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