Customer Experience Representative

3 weeks ago


Caldwell, Texas, United States John Schexnaider - State Farm Agent Full time
Customer Experience Representative

Join Nick Schexnaider State Farm as a Customer Experience Representative and play a crucial role in delivering exceptional service to our clients.

Estimated Salary: $40,000 - $60,000 per year

Job Description:

This role involves establishing customer relationships, providing prompt and accurate service, and educating customers about insurance options.

  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Required Skills and Qualifications:
  • Dedicated to customer service.
  • Able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
Benefits:
  • Hourly pay plus commission/bonus.
  • Growth potential/Opportunity for advancement within the office.
  • Paid time off (vacation and personal/sick days).
  • Life Insurance.
  • Valuable career-building experience.


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