Sales Associate

1 week ago


Palo Alto, California, United States Chico's FAS Full time
Job Title: Sales Associate

At Chico's FAS, we're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities:
  • Provide outstanding customer service, ensuring a positive shopping experience for every customer.
  • Meet or exceed sales goals by utilizing effective sales techniques and product knowledge.
  • Maintain a thorough knowledge of current sales and promotions, as well as pricing and visual standards.
  • Ensure merchandise is handled and presented in a manner that meets company standards.
  • Participate in visual directives, including monthly store sets and zone maintenance.
Customer Experience:
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns.
  • Provide a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns, and exchanges.
Operational Excellence:
  • Support replenishment activities to maintain a full and abundant store environment.
  • Assist with locate fulfillment and visual directives, including floor sets and window changes.
Teamwork and Growth:
  • Promote an inclusive and collaborative approach to problem-solving.
  • Seek personal developmental opportunities and solicit feedback from colleagues and management.

Requirements:

  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multitask in a fast-paced environment.

Physical Requirements:

  • Constant walking and standing (8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive wage range of $17.80 to $22.25, with successful candidates' wage rates determined based on individual qualifications for the position.


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