Cash Posting Representative
1 month ago
As a Cash Posting Representative at UnitedHealth Group, you will play a vital role in ensuring the accuracy and efficiency of our financial operations. This position is part of the Revenue Cycle Department and reports to the Cash Posting Manager and Supervisor.
Key Responsibilities- Investigate and resolve cash posting variances with a high degree of accuracy.
- Work with individuals from other departments to resolve discrepancies and identify issues that need to be brought forward for process review.
- Promptly and professionally respond to telephone calls, voice mails, and customers who visit the department to accurately assist with questions.
- Accurately and consistently perform Hospital and Clinic cash posting and reconciliation functions within the Patient Billing Software.
- Monitor accounts in assigned work queues within the Patient Billing Software and follow up timely for resolution of identified issues or questions.
Action-Oriented
- Maintain high levels of energy and enthusiasm over an extended amount of time.
- Take accountability for delivering on commitments and owning mistakes as opportunities for learning and development.
Efficiency
- Find new ways to provide care more efficiently and build this into our organizational culture.
Problem-Solving
- Demonstrate mastery of situations and provide guidance to help drive immediate results.
Teamwork/Service/Compassion
- Build strong relationships with customers and stay aware of customer needs, concerns, and satisfaction.
- 1+ years of experience in cash posting.
- Proficiency with MS Office.
- Knowledge of Epic.
- Ability to work in an office Monday-Friday, 8 am - 4:30 pm CST.
- 10-key experience.
- Background to read and interpret insurance explanation of benefits.
- Background with manual and electronic posting needs.
At UnitedHealth Group, we are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. We believe everyone deserves the opportunity to live their healthiest life, and we strive to create a workplace culture that inspires our employees to be their best.
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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