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Claims Assistant

2 months ago

Orange, California, United States Sedgwick Full time
About Sedgwick

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Our mission is to help organizations protect their employees, customers, and assets, while also providing a positive and supportive work environment for our colleagues.

Job Summary

We are seeking a highly motivated and detail-oriented Claims Assistant to join our team. As a Claims Assistant, you will play a critical role in supporting our claims staff and performing various office tasks to ensure the smooth operation of our claims management system.

Key Responsibilities
  • Set up and enter new claims into our claims management system
  • Input and review notes/diaries in the claims management system as instructed
  • Process payments and handle mail, filing, faxing, and photocopying
  • Review, prepare, create, and send letters, reports, and forms
  • Answer and initiate telephone calls, set up medical appointments, and provide customer service as required
  • Perform other duties as assigned, including the preparation and distribution of computer reports
Requirements
  • High school diploma or GED required
  • Six (6) months of clerical or customer service experience or equivalent combination of education and experience required
  • Excellent oral and written communication skills
  • PC literate, including Microsoft Office products
  • Strong organizational skills and ability to work in a team environment
Work Environment

We offer a comprehensive benefits package, including medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role and have the skills and experience we're looking for, we encourage you to apply. We're committed to building a diverse, equitable, and inclusive workplace and recognize that each person possesses a unique combination of skills, knowledge, and experience.