Night Audit Professional
4 days ago
At Quality Inn & Suites Garden of the Gods, we are seeking a skilled Night Audit Professional to join our team. Estimated salary is $40,000 - $50,000 per year.
Job DescriptionThe primary responsibility of this role is to ensure accurate and efficient completion of all night audit procedures, including balancing and reconciling hotel accounts, preparing guest bills, and providing exceptional customer service to guests.
We are looking for candidates who can work flexible night shifts, including weekends and holidays, from 11pm - 7am.
Responsibilities include:
- Performing all front desk functions during the night shift, including checking in and out guests, answering phone calls, and responding to guest inquiries and requests.
- Balancing and reconciling all hotel accounts, ensuring accuracy and completeness.
- Preparing and distributing daily reports, including occupancy, revenue, and audit reports.
- Completing all tasks related to guest billing, including posting charges, collecting payments, and ensuring the accuracy of guest bills.
- Ensuring the safety and security of the hotel and its guests by monitoring and controlling access to the building and responding to any emergencies that may arise.
- Providing exceptional customer service to all guests, resolving any issues or concerns that may arise during the night shift.
Requirements:
- High school diploma or equivalent; some college education or hospitality training preferred.
- Previous experience in a hotel front desk or night audit role is strongly preferred.
- Excellent mathematical and analytical skills, with the ability to accurately reconcile accounts and handle cash transactions.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Ability to work independently and as a part of a team.
- Must be able to work flexible night shifts, including weekends and holidays.
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