Delivery Associate
2 weeks ago
**Job Summary**
The Delivery Associate is a key member of our team, responsible for delivering merchandise to customer homes in a timely and safe manner. This role requires attention to detail, strong communication skills, and the ability to work independently.
**Key Responsibilities**
- Deliver merchandise to customer homes, including home appliances, mattresses, furniture, lawn & garden, and fitness equipment.
- Load and protect merchandise for delivery, following prescribed safety procedures at all times.
- Use material handling equipment per process and maintain the delivery vehicle according to protocol.
- Handle paperwork accurately and acquire all signatures per process.
- Ensure customer satisfaction by maintaining delivery schedules and a professional attitude.
- Call customers prior to delivery and maintain customer service standards during interaction at delivery.
- Address and relay any customer concerns to store management immediately.
- Interact with sales teams for special instructions for each delivery.
- Perform basic hookup for qualified home appliances and deluxing of furniture, fitness equipment, and lawn & garden during delivery.
- Assist with store tasks, including unloading trucks, loading customer vehicles, and moving product on the sales floor.
- Assist with cleaning and other housekeeping duties at the store.
**Requirements**
- Candidate must have a valid State Issued Drivers License.
- Candidate must be at least 18 years of age.
**Working Conditions**
This role requires working in a fast-paced environment, lifting up to 50 pounds, and standing for long periods. The ability to work in a team environment and communicate effectively is essential.
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