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Retail Sales Associate

2 months ago

Wilmington North Carolina, United States Scotchman Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Scotchman. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, answer questions, and provide assistance with purchases.
  • Sales Floor Maintenance: Maintain a clean and organized store environment, including restocking shelves, cleaning displays, and emptying trash bins.
  • Cash Handling: Accurately process transactions, handle customer payments, and maintain a secure and efficient cash handling process.
  • Upselling and Suggestive Selling: Identify opportunities to upsell and suggest complementary products to customers, enhancing their shopping experience and driving sales growth.
  • Brand Ambassador: Promote our brand by encouraging customers to join our loyalty rewards program and highlighting exclusive benefits and personalized offers.
  • Teamwork: Collaborate with colleagues to ensure smooth store operations, provide support during peak periods, and maintain a positive and inclusive team culture.
Requirements
  • Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Personable and Positive: Friendly demeanor and ability to make people feel welcome.
  • Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
  • Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.
What We Offer
  • Competitive Pay: $12.50 per hour.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.