Popeyes Team Lead
3 weeks ago
Popeyes Team Lead - Guest Experience Expert
About the Job:
We are looking for an experienced Popeyes Team Lead to join our team at Feast Enterprises. As a key member of our operations team, you will be responsible for leading by example and driving excellence in customer service, food quality, and team performance.
Responsibilities:
- Leadership and Coaching: Provide guidance and coaching to team members, focusing on developing their skills and knowledge to deliver exceptional customer experiences and maintain high-quality food production.
- Customer Service: Foster a positive and welcoming environment for customers, ensuring that their needs are met promptly and efficiently.
- Quality Control: Conduct regular checks to ensure that food quality meets our high standards, identifying areas for improvement and implementing corrective actions as needed.
- Inventory Management: Monitor and manage inventory levels, minimizing waste and optimizing stock levels to maintain efficiency and reduce costs.
Requirements:
- Experience: 1 year experience in a supervisory role in a fast-food restaurant environment, with a proven track record of delivering exceptional customer service and maintaining high-quality standards.
- Knowledge and Skills: Strong leadership and communication skills, with the ability to motivate and train staff effectively. Proficient in inventory management software and familiar with standard kitchen equipment.
Salary Estimate: $40,000 - $55,000 per year, depending on location and experience.
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