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Community Operations Assistant

2 months ago

Tucson, Arizona, United States RHP Properties Full time
Job Overview

Position Summary

RHP Properties, a leading real estate investment firm, is seeking a Community Operations Assistant to support our management team. This role is essential in ensuring the smooth operation of our manufactured home communities.

About RHP Properties

Based in Farmington Hills, Michigan, RHP Properties is the largest private owner and operator of manufactured home communities in the United States. With over 370 communities across 30 states, we are dedicated to providing accessible and affordable housing options. Our success is driven by our committed employees, and we prioritize their growth through training and development opportunities.

Key Responsibilities

  • Welcome all visitors with a courteous and professional attitude.
  • Handle incoming calls to the community office, providing accurate information as needed.
  • Foster and maintain relationships within the community.
  • Utilize Microsoft Office to create and manage documents effectively.
  • Assist the Community Manager with data entry in our management software.
  • Support the Community Manager in processing guest cards and managing lead information.
  • Ensure all community office files are organized and compliant with company policies.
  • Manage inventory and ordering of office supplies, ensuring equipment is maintained.
  • Document interactions with customers to enhance service and build a potential resident database.
  • Collaborate with the Community Manager on home sales and presentations.
  • Safeguard residents' privacy and property.
  • Adhere to all relevant regulatory requirements to promote fairness and compliance.
  • Perform additional tasks as assigned.

Qualifications

  • Minimum of 1 year of general office experience; sales experience is a plus.
  • High School Diploma or GED is required.
  • Strong customer service skills are essential.
  • Detail-oriented with excellent organizational and analytical abilities.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Proficient in Microsoft Office, particularly Excel, Word, and Outlook.
  • Capability to lift up to 25 pounds.
  • Valid driver's license and a clean driving record are necessary.

Compensation

This is a part-time position offering competitive pay and commission opportunities.