Wellness Program Sales Professional
4 days ago
Customer Service Specialist Job Opportunity
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service and selling our wellness programs.
Salary and Benefits:
- Payscale: $15-$17 per hour (dependent on experience)
- Bonuses based on monthly conversion numbers
- Medical insurance
- Commission-eligible for wellness plan sales, with potential bonuses up to $200
About the Position:
- FOLLOW OUR PROVEN SALES PROCESS TO SELL THE MONTHLY ELEMENTS WELLNESS PROGRAM AND BUILD CUSTOMER LOYALTY
- TALK TO NEW CLIENTS, ESTABLISHED CLIENTS, AND PROSPECTIVE CLIENTS WITH A PASSION FOR LISTENING
- TURN EVERY INCIDENT OF CLIENT CRITICISM INTO A STORY OF GREAT CUSTOMER SERVICE
Requirements:
- PRIOR RETAIL SALES EXPERIENCE PREFERRED, SPECIFICALLY IN MEMBERSHIP OR SERVICE SALES TO POTENTIAL CLIENTS IN PERSON
- CUSTOMER SERVICE EXPERIENCE IN A SPA-LIKE ENVIRONMENT IS ALSO DESIRED, FOCUSING ON ATTENTION, HOSPITALITY, AND EXECUTION
- FAMILIARITY WITH MODERN OFFICE TOOLS AND SYSTEMS FOR SCHEDULING AND PAYMENTS
- A DRIVEN APPROACH TO CREATING A POSITIVE WORK ENVIRONMENT FOR EMPLOYEES AND PROVIDING EXCELLENT CLIENT EXPERIENCES
Our Studio:
We operate independently owned and operated studios, each managed by franchise owners who are responsible for employment decisions. Our company culture emphasizes customer satisfaction, employee engagement, and community involvement.
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